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    Privacy Policy

    ADF Privacy Policy: How ADF Partitions & Ceilings Ltd handle your personal data per GDPR. Transparent data protection practices, your rights explained.

    Introduction

    ADF Partitions & Ceilings Ltd ("we", "us", "our", or "Company") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website and use our services.

     

    This policy applies to all visitors/users of our website and customers engaging our IT services. We comply with UK GDPR, Data Protection Act 2018, and equivalent EU/US regulations.

    Information We Collect

    Information You Provide Directly:

    - Contact form: Name, email address, company name, phone number, message content

    - Email: Your contact information and message content

    - Services: Company information, contact details, billing information, IT infrastructure details

     

    Information Collected Automatically:

    - Google Analytics: IP address, browser type, operating system, pages visited, time spent, referring website

    - Cookies/tracking: Enhance your experience

    How We Use Your Information

    We use your information to:

    - Respond to enquiries and provide quotes

    - Deliver IT services and technical support

    - Send service updates/newsletters (with consent)

    - Improve website and services

    - Comply with legal obligations

    - Protect against fraud

     

    We only send marketing communications if you've opted in or consented.

    Legal Basis for Processing

    Under UK GDPR/EU GDPR, we process personal data based on:

    - Contractual Necessity: Required to provide services

    - Legal Obligation: Required by law

    - Legitimate Interests: Business interests balanced against your rights

    - Consent: Where you've explicitly consented

    Data Sharing and Disclosure

    We may share with service providers (cloud hosting, payment processors, email services) contractually obligated to use data only for serving us.

     

    We do NOT sell or trade personal information without explicit consent.

     

    We may disclose if required by law/court order.

    International Data Transfers

    Your information may be processed in UK, EU, or US. For transfers outside UK/EU, we ensure adequate protection through Standard Contractual Clauses (SCC) or your explicit consent.

    Data Retention

    We retain personal data as long as necessary to provide services or comply with legal

     

    Data Type Retention Period
    Contact form enquiries 2 years
    Customer data Contract duration + 7 years
    Analytics data 26 months

    Your Rights (UK GDPR)

    You have the right to:

    - Access: Request copy of your personal data

    - Rectification: Request correction of inaccurate data

    - Erasure: Request deletion ("right to be forgotten")

    - Restrict Processing: Limit how we use your data

    - Data Portability: Request data in portable format

    - Object: Object to processing

    - Withdraw Consent: Withdraw consent anytime

    - Lodge Complaint: Complain to supervisory authority

     

    To exercise rights: Email company@adfpartitions.com 

    Response within 30 days.

    Data Security

    We implement appropriate security measures:

    - Encryption

    - Secure hosting

    - Access controls

    - Regular security audits

     

    No system is completely secure. If we experience a breach, we notify affected individuals/authorities within 72 hours.

    Third-Party Links

    Our website may contain third-party links. We are not responsible for their privacy practices. Review their policies before providing information.

    Children's Privacy

    Our services not directed to under 18s. We do not knowingly collect data from minors. If aware, we delete promptly.

    California Privacy Rights (CCPA)

    California residents: Rights to know what data we collect, delete data, opt-out of sales (we don't sell), non-discrimination. Contact: company@adfpartitions.com

    Policy Changes

    We may update this Privacy Policy. We'll notify by posting updated policy with new "Last Updated" date. Continued use = acceptance.

    Contact Us

    Privacy questions? 

    Email: company@adfpartitions.com 

    Address: ADF Partitions & Ceilings Ltd, 49 West Ham Lane, London E15 4PH, England 

    Company Number: 10292894 

    Response Time: Within 10 business days